Know before you go

We are happy to welcome you back to the Museum of Industry. 

We’ve been working hard to prepare our sites for your visit, however, Social Distancing isn’t always possible in all of our spaces. 

As of July 31, 2020, wearing a non-medical mask is now mandatory in most indoor spaces, including the Museum of Industry. Children under two are exempt, as are children aged two to four when their parent or caregiver cannot get them to wear a mask.

We ask that you be prepared and bring a mask with you when you are visiting our museums.

Safety first 


What we are doing to keep you safe 

The following practices have been put in place to protect you and our staff: 

  • staff are monitoring their personal health, and will stay at home if they are feeling unwell 
  • increased environmental cleaning and ventilation of public spaces and worksites 
  • we have made cleaning part of everyone’s daily duties 
  • increased sanitization/cleaning of museum spaces 
  • enhanced cleaning of interactives, shared equipment, high-touch surfaces 
  • interactives have been removed if enhanced cleaning is not possible 
  • hand sanitizer dispensers or hand washing stations are available at entrances and in common areas 
  • social distancing - keep a distance of at least 2 metres from others  
  • we’ve installed new signage to remind you and staff of safety precautions.
  • these changes are enforceable under public health orders
  • public Washrooms will be cleaned twice a day
  • the Museum Shop is open, with limited capacity of 10 people
  • the Museum has been set up as a one-way experience. We would ask all visitors to follow this one-way route and maintain social distance while in the Museum.


What you can do to keep us safe 

Before your visit please review the following guidelines to ensure you are protecting yourself and others: 

  • wash your hands often with soap and water for at least 20 seconds, especially after using the washroom or use alcohol-based hand sanitizer if soap and water are not available 
  • when coughing or sneezing: 
  • cough or sneeze into a tissue or the bend of your arm, not your hand 
  • dispose of any tissues you have used as soon as possible in a lined waste basket and wash your hands afterwards 
  • avoid touching your eyes, nose, or mouth with unwashed hands 
  • make sure you are up to date on the latest public health guidelines on hygiene
  • stay home if you are unwell, if you are experiencing symptoms of COVID-19 or if you have been around someone who is unwell. 
  • everyone visiting the museum should practice social distancing to reduce their exposure to other people - this means you should stay at least two metres away from anyone you do not live with or who isn’t in your bubble. 
  • wearing a non-medical mask is now mandatory in most indoor spaces, including the Museum of Industry


How your visit will be different 

  • designated Entrance and Exit Doors will be in use.
  • our staff will greet you as you enter to provide visitor protocols and to answer any questions.
  • hand sanitizer will be available at the entrance to the Galleries and as you exit the Galleries.
  • floor signs with social distancing and directions are placed throughout the galleries. When visiting the galleries please follow the directional signs.
  • to assist with social distancing, we have installed physical barriers, such as plexiglass shields for cashiers.  We will accept cash but prefer debit or credit card.
  • public Washrooms will be cleaned twice a day.
  • the Museum Shop is open, with limited capacity of 10 people
  • we are limiting our use of interactives. Please respect barricades around artifacts.
  • the Kid’s Train and Hughie the Crane will not be available.
  • demonstrations for the Machine Shop, Sawmill, and Print Shop will be available at reception.  Please respect social distancing when enjoying the demonstrations.